Success Stories From Our Customers

The Mortgage Process Simplified

We are committed to providing consistent and dedicated service that meets all of our customers’ needs with a personal touch. By offering the latest technology and educational resources we strive to simplify the mortgage process. But don’t take our word for it, see what our esteemed customers have to say about us…

"Staff has been very helpful, especially with explaining what is needed every step of the process. They have answered or returned all my calls and questions. Very professional. Thank you for making this process easier and less stressful."

Michael A.

"Elvis was an extreme help in the process. He is always reachable. At some point information was not moving on the realtor’s end and Elvis worked extremely hard to resolve the issue."

Donald M.

"With eLEND we get a bigger loan amount to work with, very dedicated and professional loan officer, open line of communication throughout the process. Once you get everything they request, getting our money is simple! "

Carlos A.

"I have used eLEND for several years. I find they have competitive rates and timely responses. I would certainly not hesitate to recommend eLEND to anyone looking for a responsive lender."

Doug G.

"I have worked with eLEND for several years and the service has been excellent for the Homecenter and the customers. The communication from pre-approval to funding is always their top priority. They offer a lot of loan options to suit anyone's needs. I always look forward to the personal and professional service I receive from the crew there."

Ray N.

"Everyone worked very efficiently and were very personable. Very nice to work with a group like this."

Kimberly B.

"Kelly Love made a difficult and frustrating process better by building a rapport and near friendship with me through compassion and empathy. She became my go-to person to calm my concerns and frustrations, and she really brought the transaction home. If I ever buy another home, I would hope to work with Kelly again."

Christina T.

"I was 5 days from closing when my previous lender backed out claiming they can't do an FHA on a singlewide. eLEND stepped right in and closed me within 3 weeks. Thank Joseph Bates and the team at eLEND for helping me purchase my homestead."

Martin L.

"Terri helped with all our questions and helped us through the whole process of refinancing our home. The refinancing team was fantastic. "

Laura B.

"Process was smooth, everyone communicated with us throughout the process and answered any questions we had."

Amanda W.

"Joseph and Jennifer were great to work with...both were always there to answer any questions I had and I appreciate them both."

Tammy S.

"The experience was great from start to finish. They help answer all my question and making the process as easy as possible. I could not have had a better loan officer. I would give higher than a 10 if it was possible."

William O.

"Elvis & Gianna were wonderful to work with! The were prompt in answering any emails, made us feel like we were valued as customers, and even small things like "enjoy your weekend" were a part of experience!"

Yvonne C.

"Joe and Jennifer were amazing, fast responded and got us closed as fast as they could. They know their information."

John P.

"Joseph Bates. He was always helpful, going above and beyond what is expected in customer service in today's world. He is very knowledgeable and shares it with you to anticipate and answer all questions."

Linda B.

"Elvis was very helpful in my refinancing. I would recommend him to anyone. Great attention to detail and is very easy to contact. He was timely in returning calls and emails."

Terryl M.

"If I could submit more than 5 stars, I would! Elvis was fantastic in assisting my family and I in our home purchase. He was extremely professional and was always reliable to answer all the questions we had as first time home buyers. Our timeline goals were met and we closed without any issues. If you're looking for a great and efficient lender, look no further!"

Laura R.

"Wow! Can't believe how easy it was to work with Elvis! If you need a home loan, give him a call! Anytime I had a question he would get back with me promptly, explained everything in detail and was always available either by phone or email. We have a mobile home and finding a lender who is willing to refinance the home and land without charging an arm and a leg is difficult. Most lenders won't even consider a loan request. So I'm very thankful for Elvis and eLEND!! Didn't realize how easy it could be doing everything online, but oh how easy it was."


"Elend made it really easy to apply and upload all your documents electronically to the loan portal. They quickly responded to every question and keep in constant communication with us."

Spencer S.

"This was easy to get done between my busy work schedule! The my loan center made everything quick and easy! Questions were answered right away! Great job!! I will recommend elend to everyone!!"

Joseph H.

"The entire process, communication, and timing was very quick and accurate. Great job overall! "

Reggie M.

"Every time we had questions or didn't understand the process, they were always there to assist us and answer whatever questions we have."

Chad M.

"Very nice people. Gave me help when I needed it. Thank you all so much."

William R.

"Everyone was friendly, knowledgeable and helpful. They kept me updated on the status of the loan. The submission and signing of all documents was easy and efficient."

Michelle I.

"Linda Walton-Willis was very communicative, she would call and update me often. Jennifer answered my questions and emails pretty quickly. It took almost 4 months to close on the refinance but once we had everything done that they asked for, closing happened very quickly. We did feel like they would take a lot of time in between asking us for things. "

Anthony H.

"Service was good, communication to close could've been better almost missed my date to lock my rate but other than that it was excellent."

Diana T.

"Each person I had contact with during this refinance was joyful, helpful, and very timely."

Ciera M.

"Great response time when I asked questions. Worked with me to resolve issues and were very friendly. They took the time to explain anything I wasn't understanding. They worked well together as a team. It was a great experience. "

Kimberly P.

"The ease of the entire process. The expertise and professionalism of everyone involved was so gratifying."

Linda M.

"Very quick responses, good communication, helpful advice with any and all questions."

Caitlin P.

"Joseph bates was amazing and made the whole process simple and explained everything to me. He was very patient with me in answering all of my questions and even when we had to redo everything due to certain circumstances he went above and beyond to ensure we were able to close on our new home."

Jennifer H.

"The whole process was not complicated. I didn't have to leave my home to do anything. A notary public even came to our home when it came time to sign the docs."

Michael B.

"The people I dealt with were great. Kelly love was excellent to deal with and was quick to answer the many questions I had. Her response time was impressive."

Robert M.

"I have to say the loan process was very easy and understandable. I had a small disagreement with the loan officer, but overall I had to understand it's her personality. After meditation, I believe she truly was doing her best and she assisted with the process from start to closing. Overall, great experience."

Betisha W.

"You were one the very few that would do a cash out refinance on a modular home."

John B.

"Everyone was so nice. Easy to communicate through the online service and transmitting documents. The page showing where the loan was and what was needed was very helpful. Just a good experience all the way around. So glad to deal with eLEND."

Ronnie S.

"Working with Professionals like Robert Pirchala and using MyLoanCenter makes uploading documents and seeing the status of my loan easy."

Jack K.

"Financing a home can be challenging and this process has been very welcoming, Joe and Gianna have been a pleasure to deal with."

James K.

"Robert made the whole process easy from start to finish, he responded to communication in a timely manner which eliminated any confusion. All deadlines were met and the process flowed well right through closing, hassle free."

Dennis E.